2021 Evaluation and Management (E/M) Changes: Q&A

2021 Evaluation and Management (E/M) Changes: Q&A

2021 Evaluation and Management (E/M) Changes: Questions and Answers

Accredited for 1.0 AMA PRA Category 1 Credits™

Thursday, Feb. 25, 2021

Noon - 1:00 p.m. EST

Members: Free 
Nonmembers: $25

Registration required

Program description:

Evaluation and Management (E/M) documentation guidelines for office and outpatient visits went into effect Jan. 1, 2021. This is the biggest change in E/M coding and documentation since the 1995 and 1997 guidelines were published. Now that you have started using the new guidelines, what questions do you have? Are you comfortable with the new definitions? Are you having trouble counting the data points? 

In this session, we will give a brief overview* of the new guidelines for coding based on time or medical decision making. We will go through five case scenarios from different specialties and calculate the code levels together. There will also be time for questions and answers, beginning with questions that are submitted prior to the session.

Please submit your questions no later than Feb. 19 to Jessica Davis at jdavis@ismanet.org.

*Details of the new guidelines are available in the handouts provided with the archived webinar “2021 E/M Changes,” available at no charge on the ISMA Online app.


At the end of this webinar, attendees will be able to:

  • Understand and use the new coding and documentation requirements.
  • Find answers to questions about using the new guidelines.


Carol Hoppe, CPC, CCS-P, CPC-I
President and CEO
MedLucid Solutions, LLC

About the speaker:

Carol Hoppe is a dynamic speaker who has been in health care for more than 25 years and has worked with many specialty practitioners and primary care physicians. She has extensive hands-on practice experience in transcription, billing, collections, medical office management and consulting services, and she provides billing, coding and compliance audits and education for physicians and staff. She worked as a consultant, instructor and director of billing, coding and credentialing for a 500+ physician/hospital system in Indianapolis before starting her consulting business in 2011. 

CME information

Designation Statement: The Indiana State Medical Association (ISMA) designates this live webinar for a maximum of 1.0 AMA PRA Category 1 CreditsTMPhysicians should claim only the credit commensurate with the extent of their participation in the activity.

Accreditation Statement: The Indiana State Medical Association (ISMA) is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Disclosure: In accordance with the ACCME Standards for Integrity and Independence in Accredited Continuing Education, educational programs sponsored by the ISMA must demonstrate balance, independence, objectivity and scientific rigor. Prior to the activity, all faculty, authors, editors and planning committee members participating in an ISMA-sponsored activity are required to disclose to attendees any relevant financial relationships with an “ineligible company” whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. None of the members of the CME Planning Committee or our speaker have any relevant financial relationships to disclose.

Note: While offering the CME credit hours listed in these pages, these activities are not intended to provide extensive training in a field.

If you have questions, contact ISMA Continuing Medical Education staff at 800-257-4762 or 



Once registered, you will receive an immediate “Registration Confirmation” email containing dial in and web access information.

2/25/2021 12:00 PM - 1:00 PM
Live Webinar